Andhra Spice Cloud Kitchen

Delivery Policy

We are a food kitchen, not a courier, so this is our delivery policy: where we deliver, what it costs and what to expect.

Andhra Spice Cloud Kitchen · andhraspicecloudkitchen.online · Last updated 6 October 2026

Where we deliver

We currently deliver only to pincodes 518001 and 518002. If your address is in another pincode, the website will not accept the order for delivery. We may add areas in future and will update this page when we do.

Delivery fee

Our delivery fee is currently ₹0. The total shown at checkout, including any applicable taxes or offers, is what you pay. If the fee changes in future, you will see it before you pay.

Delivery times

  • Delivery times shown or quoted are estimates, not guarantees.
  • Actual time depends on how long your food takes to prepare, how many orders we have, traffic, weather, and other factors outside our control.
  • You can follow your order status on the order page after you place it.

Please give us the right details

  • Enter a complete delivery address, with landmark if helpful, and a phone number that will be answered.
  • Please be available to receive your order at the time of delivery.

If we cannot reach you or the address is wrong

  • Our delivery person will try to call you on the number you provided.
  • If we cannot reach you after reasonable attempts, or the address is incorrect or incomplete so that we cannot find it, we may have to cancel the delivery. Because the food has already been prepared, such orders may not be refundable.
  • If you realise you made a mistake in the address, contact us immediately; we will try to help but cannot always change an order already on its way.

Delivery problems on our side

If we are unable to deliver your order because of a problem on our side, or it arrives damaged or spoiled, we will refund or remake it as set out in our Refund & Cancellation Policy.

Pickup

Where pickup is offered, you can choose it at checkout, and the pickup details shown on the website at that time apply.

Contact us

Questions about delivery or a late order? Contact us.

Please quote your order number so we can find your order quickly.